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Customer Service Representative - Swedish - Rf RB

338-088

Customer Service Representative – Sweden market - Full -time

Would you like to be part of a leading global company that is dedicated to using cutting-edge science to help people lead healthier, happier lives? Are you passionate about delivering an outstanding customer experience? 

If so, this opportunity is for you!  

Through research, development and partnership, our client produces hygiene and healthcare products that people love worldwide and have trusted for generations. As well as this, they are well-known for their commitment to making a meaningful impact on society and the environment through their sustainability efforts. We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver a first-class service to our consumers. 

 

What will you be doing? 

  • Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way 

  • Delivering exceptional, client-centred resolutions in a timely manner 

  • Offering an omnichannel service to our consumers via telephone, email, chat and social media 

  • Developing a sound understanding of the products and services offered by our client 

  • Embracing our company values and acting as a brand ambassador 

 

What are we looking for? 

  • A fluent level of Swedish with exceptional grammar and spelling skills (knowledge of other languages is a plus) 

  • High level of English (Both written and spoken)

  • Genuine passion for delivering outstanding customer service 

  • Confidence and an enthusiastic telephone manner 

  • Ability to deal with sensitive calls with empathy 

  • Strong administrative skills with a keen eye for detail 

  • A professional outlook and proactive approach to problem solving 

  • A strong team-work ethic and a “can do” attitude 

 

What do we offer? 

  • Start date: ASAP

  • Full-time contract (39 hours/week) 

  • Schedule: Monday to Friday - 09:00 and 18:00

  • Salary: 16.500€ gross per year 

  • 24 days holiday per year on full time basis 

  • Being part of a constantly growing company & team, with endless opportunities for career development 

  • A modern, international & friendly working environment – one of the best in the city! 

  • Work hard and have fun! We offer a variety of social events throughout the year 

  • Corporate discounts at local bars, cafes, restaurants and health & well-being outlets 

  • Join our family! CPM is all about people and we are well-known for our amazing workforce of diverse, talented professionals! 

  • You will be working remotely, but you must live in Spain.

  • Location: Barcelona, Spain

 

About Us 

CPM is an international agency specialized in contact centre and digital marketing solutions. We have been rewarded with numerous awards and have a proven track record of increasing sales and brand awareness for our clients. 

 

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status. 

 

We are looking forward to your application! 

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  • Withings Customer Service Agent - French

    About the job

    Withings is premium developer of digital health and wellness smart devices and focus on delivering a premium level of customer experience to their customers.

    Combining the latest technology with Health matters, Withing’s design, manufacture and distribute a range of products that empower people to make the right decisions for their health. Key features such as the ability to measure the heart rate of someone using their smart fitness watch are a perfect example of the blend of health and technology.

    As a Customer Support Agent you will provide a superior customer experience in German through the following pillars:

    • Diagnostics: Solve complex technical enquiries for all products within the Withing’s range

    • Connected Services: Provide support, assistance, and guidance setting up connected products, troubleshooting, and reporting.

    • Process: Process all client requests in accordance with company process and guidelines across all the product range.

    • Quality and Compliance: Provide superior levels of quality in all transactions with strict adherence to governing laws

    • Added Value: Identify new opportunities to cross-sell and upsell without compromising the values of the company. Support new sales opportunities and provide insight and feedback to improve the Customer Journey and Experience.

    Desired experience and skills:

    • Have experience in the customer service industry and ideally a contact centre environment.

    • A fluent level of French (spoken and written) plus an advanced level of English.

    • Be well organised and able to prioritise your workload.

    • You’re a natural team player – we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.

    • Someone who loves to give and receive fantastic customer service – we want you to treat every call or email as an opportunity to delight our customers.

    What we offer:

    • Full-time contract (39hours/week)

    • Schedule: Monday – Friday between 9:00 am and 6:30 pm (*please note the opening hours are subject to change in future)

    • Salary, €21,000 per year

    • Being part of a constantly growing company and a brand new project with endless opportunities for career development

    • Working with amazing people from all over the world in a dynamic work environment

    • On-site kitchen, free hot beverages, and vending machines.

    • Start Date: 28th of February 2022

    If you want to know more, then we are ready to meet you…….

    Who we are

    At CPM, we create and deliver insight sales, marketing, and customer experience strategies, wherever and whenever our clients, customers, and shoppers can be influenced.

    Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high-end customer experience solutions across 71 markets in over 26 different languages

    What we are about We’re People People

    We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.

    CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, or marital status.

  • Pepe Jeans Customer Service Agent- Portuguese and Italian

    Pepe Jeans Customer Support Agent (Portuguese + Italian)

    Would you like to be part of a true success story and work with one of the world’s most legendary denim brands that are constantly innovating and transforming the market? Are you passionate about delivering an outstanding customer experience?

    If so, this opportunity is for you!

    Pepe Jeans is a legendary denim brand well-known for its high-quality, cutting-edge and durable designs. From workwear to cowboy jeans to stylish every-day denim wear, they are always at the forefront of innovation and still maintain their relevance today by moving with the times and designing clothing that suits the needs of the people wearing it. We are looking for extraordinary people to join our team, immerse themselves in the brands and deliver a first-class service to our customers.

    What will you be doing?

    Resolving customer queries quickly, effectively and efficiently via telephone and email

    Ensuring that the customer is the focus of everything that you do and proactively looking for ways to improve the customer experience

    Expertly manoeuvring systems and working in partnership with third parties (carriers, etc.) to investigate and resolve queries quickly and accurately

    Wowing our customers with amazing brand knowledge and championing the brand at all times

    Taking ownership for resolving a customer query and delivering on promises, ensuring the customer is kept informed and a positive resolution is achieved

    Delivering a high-quality service, personalising communications to fit the customer’s individual style, brand values and the required brand tone of voice

    What are we looking for?

    A fluent level of Portuguese and Italian with exceptional grammar and spelling skills (knowledge of other languages is a plus)

    High level of English both spoken and written.

    Previous experience working in a customer-facing environment and a genuine passion for world-class customer service

    Confidence and an enthusiastic telephone manner

    Strong administrative skills with a keen eye for detail

    A professional outlook and proactive approach to problem solving

    A strong team-work ethic and a “can do” attitude

    What do we offer?

    Starting date: January, 2022

    Full-time contract (39 hours/week)

    Shift: Monday – Friday from 9am to 6pm

    Salary: 16.500€ gross per year

    600€ extra after completing 6 months

    24 days holiday per year on full time basis

    Being part of a constantly growing company & team, with endless opportunities for career development

    A modern, international & friendly working environment – one of the best in the city!

    Work hard and have fun! We offer a variety of social events throughout the year

    Corporate discounts at local bars, cafes, restaurants and health & well-being outlets

    Join our family! CPM is all about people and we are well-known for our amazing workforce of diverse, talented professionals!

    Location: Barcelona, Spain

    About Us

    CPM is an international agency specialized in contact centre and digital marketing solutions. We have been rewarded with numerous awards and have a proven track record of increasing sales and brand awareness for our clients.

    CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

    We are looking forward to your application!

  • Premier Foods - Inbound Communicator - (Trainee/School Leaver)

    No experience is necessary (so perfect for school leavers) - This position will be working from home, anywhere in the UK”

    Job Purpose

    To provide exceptional customer experience, responding effectively through a variety of communication channels.

    You will work collaboratively with internal and external customers to resolve their enquiries in a professional manner and timely manner.

    You will understand the client’s vision and values and ensure that these are reflected on a daily basis.

    Key Responsibilities and Accountabilities:

    • To become a ‘product expert’

    • To professionally handle all contact channels on behalf of our client including inbound telephone calls; email; written communication and any other communication channels such as live chat as agreed with your Team Leader.

    • To accurately populate the campaign system/s as directed by your Team Leader online in a call.

    • To meet and exceed all quantitative and qualitative performance targets.

    • To conduct administration duties as directed by your Team Leader.

    • Attend training and briefing sessions (internally and externally) as necessary in order to gain an understanding of Client and Contact Centre requirements.

    • Attend ongoing training courses (internal and external) to maintain a high calibre of telephone and database skills.

    Knowledge and Experience Required:

    • Educated to GCSE/O’Level standard including Maths and English

    • Confident telephone manner, including good communication and listening skills

    • Ability to deal calmly and professionally with challenging calls

    • Computer literate

    • Accurate in data capturing

    • Exceptional grammar and letter writing skills

    What do we offer?

    • Working Days: Monday – Friday

    • Working Hours: 9 am - 5.00 pm

    • Salary: £16.5k rising to £17.5k upon accreditiation completion

    • Start Date – ASAP

    • Office Location: Thame

    About Us:

    CPM is an international agency specialized in contact centres and digital marketing solutions. We have been rewarded with numerous awards and have a proven track record of increasing sales and brand awareness for our clients.

    CPM International is an equal opportunities employer and does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, or marital status.

    We are looking forward to your application!

  • Withings Customer Service Agent - German

    About the job

    Withings is premium developer of digital health and wellness smart devices and focus on delivering a premium level of customer experience to their customers.

    Combining the latest technology with Health matters, Withing’s design, manufacture and distribute a range of products that empower people to make the right decisions for their health. Key features such as the ability to measure the heart rate of someone using their smart fitness watch are a perfect example of the blend of health and technology.

    As a Customer Support Agent you will provide a superior customer experience in German through the following pillars:

    • Diagnostics: Solve complex technical enquiries for all products within the Withing’s range

    • Connected Services: Provide support, assistance, and guidance setting up connected products, troubleshooting, and reporting.

    • Process: Process all client requests in accordance with company process and guidelines across all the product range.

    • Quality and Compliance: Provide superior levels of quality in all transactions with strict adherence to governing laws

    • Added Value: Identify new opportunities to cross-sell and upsell without compromising the values of the company. Support new sales opportunities and provide insight and feedback to improve the Customer Journey and Experience.

    Desired experience and skills:

    • Have experience in the customer service industry and ideally a contact centre environment.

    • A fluent level of German (spoken and written) plus an advanced level of English.

    • Be well organised and able to prioritise your workload.

    • You’re a natural team player – we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.

    • Someone who loves to give and receive fantastic customer service – we want you to treat every call or email as an opportunity to delight our customers.

    What we offer:

    • Full-time contract (39hours/week)

    • Schedule: Monday – Friday between 9:00 am and 6:30 pm (*please note the opening hours are subject to change in future)

    • Salary, €23,000 per year

    • Being part of a constantly growing company and a brand new project with endless opportunities for career development

    • Working with amazing people from all over the world in a dynamic work environment

    • On-site kitchen, free hot beverages, and vending machines.

    • Start Date: 28th of February 2022

    If you want to know more, then we are ready to meet you…….

    Who we are

    At CPM, we create and deliver insight sales, marketing, and customer experience strategies, wherever and whenever our clients, customers, and shoppers can be influenced.

    Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high-end customer experience solutions across 71 markets in over 26 different languages

    What we are about We’re People People

    We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.

    CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, or marital status.


This job has now been filled but you may be interested in:

 

Withings Customer Service Agent - French

About the job

Withings is premium developer of digital health and wellness smart devices and focus on delivering a premium level of customer experience to their customers.

Combining the latest technology with Health matters, Withing£s design, manufacture and distribute a range of products that empower people to make the right decisions for their health. Key features such as the ability to measure the heart rate of someone using their smart fitness watch are a perfect example of the blend of health and technology.

As a Customer Support Agent you will provide a superior customer experience in German through the following pillars:

  • Diagnostics: Solve complex technical enquiries for all products within the Withing£s range

  • Connected Services: Provide support, assistance, and guidance setting up connected products, troubleshooting, and reporting.

  • Process: Process all client requests in accordance with company process and guidelines across all the product range.

  • Quality and Compliance: Provide superior levels of quality in all transactions with strict adherence to governing laws

  • Added Value: Identify new opportunities to cross-sell and upsell without compromising the values of the company. Support new sales opportunities and provide insight and feedback to improve the Customer Journey and Experience.

Desired experience and skills:

  • Have experience in the customer service industry and ideally a contact centre environment.

  • A fluent level of French (spoken and written) plus an advanced level of English.

  • Be well organised and able to prioritise your workload.

  • You£re a natural team player £" we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.

  • Someone who loves to give and receive fantastic customer service £" we want you to treat every call or email as an opportunity to delight our customers.

What we offer:

  • Full-time contract (39hours/week)

  • Schedule: Monday £" Friday between 9:00 am and 6:30 pm (*please note the opening hours are subject to change in future)

  • Salary, £21,000 per year

  • Being part of a constantly growing company and a brand new project with endless opportunities for career development

  • Working with amazing people from all over the world in a dynamic work environment

  • On-site kitchen, free hot beverages, and vending machines.

  • Start Date: 28th of February 2022

If you want to know more, then we are ready to meet you££.

Who we are

At CPM, we create and deliver insight sales, marketing, and customer experience strategies, wherever and whenever our clients, customers, and shoppers can be influenced.

Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high-end customer experience solutions across 71 markets in over 26 different languages

What we are about We£re People People

We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, or marital status.

Pepe Jeans Customer Service Agent- Portuguese and Italian

Pepe Jeans Customer Support Agent (Portuguese + Italian)

Would you like to be part of a true success story and work with one of the world£s most legendary denim brands that are constantly innovating and transforming the market? Are you passionate about delivering an outstanding customer experience?

If so, this opportunity is for you!

Pepe Jeans is a legendary denim brand well-known for its high-quality, cutting-edge and durable designs. From workwear to cowboy jeans to stylish every-day denim wear, they are always at the forefront of innovation and still maintain their relevance today by moving with the times and designing clothing that suits the needs of the people wearing it. We are looking for extraordinary people to join our team, immerse themselves in the brands and deliver a first-class service to our customers.

What will you be doing?

Resolving customer queries quickly, effectively and efficiently via telephone and email

Ensuring that the customer is the focus of everything that you do and proactively looking for ways to improve the customer experience

Expertly manoeuvring systems and working in partnership with third parties (carriers, etc.) to investigate and resolve queries quickly and accurately

Wowing our customers with amazing brand knowledge and championing the brand at all times

Taking ownership for resolving a customer query and delivering on promises, ensuring the customer is kept informed and a positive resolution is achieved

Delivering a high-quality service, personalising communications to fit the customer£s individual style, brand values and the required brand tone of voice

What are we looking for?

A fluent level of Portuguese and Italian with exceptional grammar and spelling skills (knowledge of other languages is a plus)

High level of English both spoken and written.

Previous experience working in a customer-facing environment and a genuine passion for world-class customer service

Confidence and an enthusiastic telephone manner

Strong administrative skills with a keen eye for detail

A professional outlook and proactive approach to problem solving

A strong team-work ethic and a £can do£ attitude

What do we offer?

Starting date: January, 2022

Full-time contract (39 hours/week)

Shift: Monday £" Friday from 9am to 6pm

Salary: 16.500£ gross per year

600£ extra after completing 6 months

24 days holiday per year on full time basis

Being part of a constantly growing company & team, with endless opportunities for career development

A modern, international & friendly working environment £" one of the best in the city!

Work hard and have fun! We offer a variety of social events throughout the year

Corporate discounts at local bars, cafes, restaurants and health & well-being outlets

Join our family! CPM is all about people and we are well-known for our amazing workforce of diverse, talented professionals!

Location: Barcelona, Spain

About Us

CPM is an international agency specialized in contact centre and digital marketing solutions. We have been rewarded with numerous awards and have a proven track record of increasing sales and brand awareness for our clients.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

We are looking forward to your application!

Premier Foods - Inbound Communicator - (Trainee/School Leaver)

£No experience is necessary (so perfect for school leavers) - This position will be working from home, anywhere in the UK£

Job Purpose

To provide exceptional customer experience, responding effectively through a variety of communication channels.

You will work collaboratively with internal and external customers to resolve their enquiries in a professional manner and timely manner.

You will understand the client£s vision and values and ensure that these are reflected on a daily basis.

Key Responsibilities and Accountabilities:

  • To become a £product expert£

  • To professionally handle all contact channels on behalf of our client including inbound telephone calls; email; written communication and any other communication channels such as live chat as agreed with your Team Leader.

  • To accurately populate the campaign system/s as directed by your Team Leader online in a call.

  • To meet and exceed all quantitative and qualitative performance targets.

  • To conduct administration duties as directed by your Team Leader.

  • Attend training and briefing sessions (internally and externally) as necessary in order to gain an understanding of Client and Contact Centre requirements.

  • Attend ongoing training courses (internal and external) to maintain a high calibre of telephone and database skills.

Knowledge and Experience Required:

  • Educated to GCSE/O£Level standard including Maths and English

  • Confident telephone manner, including good communication and listening skills

  • Ability to deal calmly and professionally with challenging calls

  • Computer literate

  • Accurate in data capturing

  • Exceptional grammar and letter writing skills

What do we offer?

  • Working Days: Monday £" Friday

  • Working Hours: 9 am - 5.00 pm

  • Salary: £16.5k rising to £17.5k upon accreditiation completion

  • Start Date £" ASAP

  • Office Location: Thame

About Us:

CPM is an international agency specialized in contact centres and digital marketing solutions. We have been rewarded with numerous awards and have a proven track record of increasing sales and brand awareness for our clients.

CPM International is an equal opportunities employer and does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, or marital status.

We are looking forward to your application!

Withings Customer Service Agent - German

About the job

Withings is premium developer of digital health and wellness smart devices and focus on delivering a premium level of customer experience to their customers.

Combining the latest technology with Health matters, Withing£s design, manufacture and distribute a range of products that empower people to make the right decisions for their health. Key features such as the ability to measure the heart rate of someone using their smart fitness watch are a perfect example of the blend of health and technology.

As a Customer Support Agent you will provide a superior customer experience in German through the following pillars:

  • Diagnostics: Solve complex technical enquiries for all products within the Withing£s range

  • Connected Services: Provide support, assistance, and guidance setting up connected products, troubleshooting, and reporting.

  • Process: Process all client requests in accordance with company process and guidelines across all the product range.

  • Quality and Compliance: Provide superior levels of quality in all transactions with strict adherence to governing laws

  • Added Value: Identify new opportunities to cross-sell and upsell without compromising the values of the company. Support new sales opportunities and provide insight and feedback to improve the Customer Journey and Experience.

Desired experience and skills:

  • Have experience in the customer service industry and ideally a contact centre environment.

  • A fluent level of German (spoken and written) plus an advanced level of English.

  • Be well organised and able to prioritise your workload.

  • You£re a natural team player £" we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.

  • Someone who loves to give and receive fantastic customer service £" we want you to treat every call or email as an opportunity to delight our customers.

What we offer:

  • Full-time contract (39hours/week)

  • Schedule: Monday £" Friday between 9:00 am and 6:30 pm (*please note the opening hours are subject to change in future)

  • Salary, £23,000 per year

  • Being part of a constantly growing company and a brand new project with endless opportunities for career development

  • Working with amazing people from all over the world in a dynamic work environment

  • On-site kitchen, free hot beverages, and vending machines.

  • Start Date: 28th of February 2022

If you want to know more, then we are ready to meet you££.

Who we are

At CPM, we create and deliver insight sales, marketing, and customer experience strategies, wherever and whenever our clients, customers, and shoppers can be influenced.

Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high-end customer experience solutions across 71 markets in over 26 different languages

What we are about We£re People People

We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, or marital status.

Office Administrator

Job Summary

We are looking for a passionate Administrator to join the existing Dyson Office Administration team. The ideal candidate for this position will have a passion for administrative tasks, a high attention to detail and accuracy in produced work.

What you will achieve

  • Manage daily admin tasks such as assisting the team with queries, updating sickness and absence, preparing agreements, sanctions, revokes and other requested documents

  • Preparing and assisting with payroll and follow up on payroll issues.

  • Preparing and managing the Dyson team benefits (DKV and Edenred).

  • Conduct HR training and contract signing for new starters as well as ongoing refresher training for current staff. As well as ongoing HR training for Team leads, Coaches and Trainers where needed.

  • Produce and provide admin related reports to the leadership team as well as assisting on general reporting tasks on request

  • Manage the onboarding, absence and leavers paperwork for the entire floor, liaising with TLs and HR.

  • Ensure that WFM systems, Holiday Planner and other staffing tools are up to date with active employee information.

  • Assist in the production of staff scheduling, including preparing intraday reports on roster adherence

  • Identify, analyse and interpret trends or patterns on performance deviation issues/challenges and advise management

  • Maintain constant communication with Operations teams to coordinate needed staffing adjustments based on current and forecasted results

  • Assist in ad hoc administration projects and client visits/projects as needed

What we look for

  • Have Functional/Technical Skills: must possess strong quantitative, analytical and technical aptitude skills

  • Be resilient: the ability to work under pressure, meet deadlines and be accountable for performance is a must

  • Effectively manage your time: must be able to multi-task, be detail oriented and demonstrate strong organizational skills

  • Be Interpersonal: must demonstrate excellent interpersonal skills with all levels of organizational customers and team members

  • Have excellent written communication: you£ll demonstrate that you can effectively, accurately and concisely convey thoughts and concepts into actionable work plans.

  • Be a Problem Solver: you will seek solutions that work for the team and the client.

  • Deal well with Ambiguity: ability to adapt and excel as a team player in a fast-paced and change-oriented environment

  • Work well alone and under pressure: Ability to work alone with minimum supervision and with others in a team environment, occasionally under time pressure and on several tasks at the same time

  • Minimum intermediate skill-level in Excel and a good working knowledge of Microsoft Office applications

  • Ideally at least 1 year in Contact Centre performance measures and reporting applications.

  • Knowledge of WFM tools a plus

  • Strong analytical skills with the ability to collect, organise, analyse and disseminate significant amounts of information with attention to detail and accuracy

  • High level of English and plus 1 European language

  • Previous experience with Meta4 HR Software tool will be a plus

  • Previous experience with HR/administrative tasks.

What you can expect form us

  • Full-time permanent contract (39hours/week)

  • Schedule: Monday - Friday from 9am to 6pm

  • Competitive salary plus benefits

  • 24 days holiday per year on full time basis

  • Being part of a constantly growing company & team, with endless opportunities for career development

  • A modern, international & friendly working environment £" one of the best in the city!

  • Join our family! CPM is all about people and we are well-known for our amazing workforce of diverse, talented professionals!

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, or marital status.

Albert Heijin - Outbound Sales Executive - Flemish

Albert Heijnis one of the most successful and ambitious grocery store since its foundation back on 1887, currently with more than 1.000 stores between the Netherlands and Belgium countries and employing over 100.000 people!

We are excited to have them joining us and we are looking for the best in order to succeed in our exciting mission.

This time, we are looking for an Outbound Sales Executive agent who will be handling the Flemish market, contacting possible customers and providing them the most outstanding customer and sales experience in order to achieve the best for everyone.

What are we looking for

£ A fluent level of Flemish C1-C2 with strong grammar and spelling skills

£ High level of English (both spoken and written)

£ Previous experience working in a sales position and passion for Customer Service

£ A strong team-work ethic and a £can do£ attitude

£ Proven track record of consistently delivering against targets

£ Good administration, planning and organisation skills

£ A genuine team-player, invested in collaborating with others

£ Excellent Communication skills with strong experience of questioning and objection handling.

£ Proven ability to build rapport over the phone with both existing and prospective customers£

£ Successfully manages their own time to maximise output from their call file, never missing an opportunity

What do we offer?

We recognise the world and work has moved on, so we offer the option of flexible working opportunities within our working model allowing office flex, supporting a new and flexible way of working across Spain.

£ Full-time contract (39 hours/week)

£ Fixed Schedule: Monday to Friday 09:00 to 18:00 (1h lunch break)

£ Salary: 25.000£ gross/year

£ Outstanding work location and facilities (our office is based in Barcelona)

£ Best in class people engagement activities and programs

£ An opportunity for you to cultivate a new and exciting career in a high growth environment

£ Start date: 14th February, 2022

About us

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

We are looking forward to your application!

Talent Acquisition Manager - Spain or UK

If you're a Talent Acquisition Manager looking for a new challenge in an empowering global business, or if you're a Recruiter with solid management experience and you relish using data and insights to power decision-making, we want to hear from you.

CPM International is a sales, marketing and customer experience consultancy and strategic partner to multiple Global Fortune 500 companies including Amazon, Unilever and Mondelez in 13+ locations across the world. But at our core we're also people people, and we know the cultural and commercial power that comes from people who are resourced, trained and treated well, so we're looking for a Talent Acquisition Manager that will manage and develop our team of recruiters in our Barcelona office (remote from UK would also be considered for the right candidate).

We're especially keen to hear from people who have a mixture of in-house and agency experience, are guided by good common sense, are confident in their stakeholder management skills and have previously managed 1-2 people.

Ultimately, the focus of this role is to find and retain excellent people to fuel our growth and maintain CPM International£s reputation of quality and innovation.

Your day-to-day would look like:

● Actively recruiting for your own recruitment pipeline

● Leading a team of recruiters, coaching and mentoring them to develop capabilities and increase engagement

● Using data-driven insight to create strong forecasts of hiring needs for the organisation

● Evaluating and refining resourcing and selection procedures, with a commitment to recruiting principles that ensure diversity in the workplace and attracting diverse candidates

● Working closely with the Head of Global Talent Acquisition, analysing and presenting data to support decision-making and build insights for key partners

We'll need our Talent Acquisition Manager to be:

● Experienced in recruitment, with intuitive working knowledge of best practice processes in resourcing (it would be beneficial to be well-versed in volume recruitment)

● An efficiency and time management pro, capable of prioritising their own workload in the face of competing demands

● A skilled communicator, both in writing and face-to-face, who's used to managing different personalities and viewpoints

● Commercially savvy, with an eagle eye on ROI at all times and an understanding of business finances and goals

● Analytical at pace, able to collect and present back data as meaningful insights in a timely and effective manner

● A proud manager and role model, leading by example on the values, initiatives and culture of the organisation and able to inspire excellence across their team including those working remotely

● Passionate about developing people on an individual level and team capabilities through coaching and mentoring

The technical / professional skills you'll need are:

● Strong verbal and written English skills

● Strong knowledge of social media channels and advertising platforms

● Good knowledge of Microsoft packages, including Word, Excel, Outlook and Powerpoint

● Good knowledge of and experience with ATS systems

If this sounds like you, you can apply today using the Easy Apply button above with your LinkedIn profile and/or by uploading your CV.

What Benefits Do We Offer?

  • Full-time contract (39hours/week) working Monday to Thursday from 9am to 6pm and Friday from 9am to 5pm

  • Competitive salary

  • Professional training that optimally prepares you for the job

  • Being part of a constantly growing company & team, with endless opportunities for career development

  • You will work remotly or in a hybrid model due to the current COVID-19 situation, so fast internet connection is a must.

  • Location: Barcelona, Spain or UK

About Us:

CPM is an international agency specialized in contact centre and digital marketing solutions. We have been rewarded with numerous awards and have a proven track record of increasing sales and brand awareness for our clients.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

We are looking forward to your application!

Slovakia (WFH or Office) - Dyson CS and Sales Agent (Nordic)

Who we are

At CPM, we create and deliver insight sales, marketing and customer experience strategies, wherever and whenever our clients, customers and shoppers can be influenced.

Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high end customer experience solutions across 71 markets in over 26 different languages

What we are about: We£re People People

We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.

Job

Dyson is the world market leader in design and technology and regularly launches outstanding innovations onto the market. They are constantly creating bright new products through an array of fields in addition to expanding the markets that they reach. If you are ready to lead your next career step and you thrive on challenges and are excited by change then apply to join our vibrant and motivated customer service and sales team to interact with owners of some of the most innovate and stylish Dyson products in the world.

What you will Achieve

  • Be a Dyson Ambassador by educating Owners and Customers on Dyson Technology

  • Ensure you are giving a great customer experience, even when customers are unhappy and doing everything you can to quickly resolve any issues

  • Have a full understanding of Dyson£s products and brand values and convey these at all times

  • Give feedback and provide insight into the key areas that drive a poor Owner Experience

  • Upsell to the latest technology and cross sell across the different categories

  • Log customers reasons for contact and leave notes on customer records

  • Adhere to all legal requirements and client requirements such as GDPR and PCI

  • Handle a mix of Inbound Telephone Calls and Emails as required and depending on demand

  • To strive for First Contact Resolution and resolve customer queries.

  • Be efficient and productive in order to service the customers within agreed Service Levels to achieve Targets

  • Follow the defined processes and customer handling rules outlined by the client

  • Use the required systems to resolve customer issues and take the recommended next best action

  • Attend necessary training courses (internal and external) to maintain a high level of competency in your role

What we look for

PLEASE NOTE: you can work remotely, but you need to be living in Slovakia. You will work under a Slovak contract

  • Experience in the customer service industry and ideally in a Contact Centre environment

  • Dedicated and hardworking and passionate about giving a great customer experience

  • Have the ability to connect with customers, build rapport and show empathy

  • Able to communicate clearly and effectively through the written and spoken word of Danish, Finnish, Norwegian or Swedish to the level of C1 - C2 along with the same level of English

  • Outgoing and always asking appropriate questions to ascertain customer needs

  • You£re a natural team player £"we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.

  • The ability to demonstrate our company DNA

  • Be well organised and able to prioritise your workload with the ability to work under pressure

  • Be able to make decisions based on given guidelines and the customers situation to arrive at the best possible outcome for both the customer and Dyson

  • Flexible and able to adapt to change easily as this is a fast-paced environment

  • Professional, proactive, positive and with a £can-do£attitude

  • Good computer skills and experience with MS Office

What you can expect from us

**Option to work remotely within the Slovakian territory or office based in Bratislava**

Besides being part of a brand-new and exciting start up in Slovakia working within a great international environment, if you are office based you will be based in our newly opening grade A office, very close to the town center. Local transport amenities run almost adjacent to our office, there is ample parking on-site and excellent amenities within a few minutes of the office building.

We recognise the world and work has moved on, so we offer the option of flexible working opportunities within our working model allowing office flex, supporting a new and flexible way of working across Slovakia.

If you demonstrate the skills and behaviours, we are looking for and join our team we will offer you a range of great benefits which set us apart from our competitors which include (*please read carefully*):

  • Start date: 9th of February 2022

  • A Permanent Contract (Indefinite)

  • Working hours: Monday to Friday from 9am to 6pm, some Saturdays from 9am to 2pm. It is also possible to work part-time.

  • Base salary of £16,500 per annum (prorata if part-time)

  • Food Vouchers £100 Per Month (£1200 per annum with no employee contribution)

  • Introducing a commuting allowance £50 Per month (£600 per annum for 100% in the office)

  • Excellent working from home allowances £50 per month (£600 per annum for 100% working from home)

  • Very achievable bonuses that you can control

  • Outstanding work location and facilities

  • Best in class people engagement activities and programs

  • Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high growth environment

  • The chance to apply for flexible working opportunities, either 100% in the office, 100% working from home or a hybrid solution after successful completion of your probationary period.

If you want to know more, then we are ready to meet you££.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

Slovakia (WFH or Office) - Dyson CS and Sales Agent (FR)

Who we are

At CPM, we create and deliver insight sales, marketing and customer experience strategies, wherever and whenever our clients, customers and shoppers can be influenced.

Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high end customer experience solutions across 71 markets in over 26 different languages

What we are about: We£re People People

We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.

Job

Dyson is the world market leader in design and technology and regularly launches outstanding innovations onto the market. They are constantly creating bright new products through an array of fields in addition to expanding the markets that they reach. If you are ready to lead your next career step and you thrive on challenges and are excited by change then apply to join our vibrant and motivated customer service and sales team to interact with owners of some of the most innovate and stylish Dyson products in the world.

What you will Achieve

  • Be a Dyson Ambassador by educating Owners and Customers on Dyson Technology

  • Ensure you are giving a great customer experience, even when customers are unhappy and doing everything you can to quickly resolve any issues

  • Have a full understanding of Dyson£s products and brand values and convey these at all times

  • Give feedback and provide insight into the key areas that drive a poor Owner Experience

  • Upsell to the latest technology and cross sell across the different categories

  • Log customers reasons for contact and leave notes on customer records

  • Adhere to all legal requirements and client requirements such as GDPR and PCI

  • Handle a mix of Inbound Telephone Calls and Emails as required and depending on demand

  • To strive for First Contact Resolution and resolve customer queries.

  • Be efficient and productive in order to service the customers within agreed Service Levels to achieve Targets

  • Follow the defined processes and customer handling rules outlined by the client

  • Use the required systems to resolve customer issues and take the recommended next best action

  • Attend necessary training courses (internal and external) to maintain a high level of competency in your role

What we look for

PLEASE NOTE: you can work remotely, but you need to be living in Slovakia. You will work under a Slovak contract

  • Experience in the customer service industry and ideally in a Contact Centre environment

  • Dedicated and hardworking and passionate about giving a great customer experience

  • Have the ability to connect with customers, build rapport and show empathy

  • Able to communicate clearly and effectively through the written and spoken word of French language to the level of C1 - C2 along with English to a level of B1 - B2

  • Outgoing and always asking appropriate questions to ascertain customer needs

  • You£re a natural team player £"we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.

  • The ability to demonstrate our company DNA

  • Be well organised and able to prioritise your workload with the ability to work under pressure

  • Be able to make decisions based on given guidelines and the customers situation to arrive at the best possible outcome for both the customer and Dyson

  • Flexible and able to adapt to change easily as this is a fast-paced environment

  • Professional, proactive, positive and with a £can-do£attitude

  • Good computer skills and experience with MS Office

What you can expect from us

**Option to work remotely within the Slovakian territory or office based in Bratislava**

Besides being part of a brand-new and exciting start up in Slovakia working within a great international environment, if you are office based you will be based in our newly opening grade A office, very close to the town center. Local transport amenities run almost adjacent to our office, there is ample parking on-site and excellent amenities within a few minutes of the office building.

We recognise the world and work has moved on, so we offer the option of flexible working opportunities within our working model allowing office flex, supporting a new and flexible way of working across Slovakia.

If you demonstrate the skills and behaviours, we are looking for and join our team we will offer you a range of great benefits which set us apart from our competitors which include (*please read carefully*):

  • Start date: 9th of February 2022

  • A Permanent Contract (Indefinite)

  • Working hours: 40 hours/week, working 5 days/week from Monday to Sunday, rotating shifts between 8am and 8pm. 2 weekends off guaranteed per month. It is also possible to work part-time.

  • Base salary of £15,500 per annum (prorata if part-time)

  • Food Vouchers £100 Per Month (£1200 per annum with no employee contribution)

  • Introducing a commuting allowance £50 Per month (£600 per annum for 100% in the office)

  • Excellent working from home allowances £50 per month (£600 per annum for 100% working from home)

  • Very achievable bonuses that you can control

  • Outstanding work location and facilities

  • Best in class people engagement activities and programs

  • Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high growth environment

  • The chance to apply for flexible working opportunities, either 100% in the office, 100% working from home or a hybrid solution after successful completion of your probationary period.

If you want to know more, then we are ready to meet you££.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

Slovakia (WFH or Office) - Dyson CS and Sales Agent (NL)

Who we are

At CPM, we create and deliver insight sales, marketing and customer experience strategies, wherever and whenever our clients, customers and shoppers can be influenced.

Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high end customer experience solutions across 71 markets in over 26 different languages

What we are about: We£re People People

We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.

Job

Dyson is the world market leader in design and technology and regularly launches outstanding innovations onto the market. They are constantly creating bright new products through an array of fields in addition to expanding the markets that they reach. If you are ready to lead your next career step and you thrive on challenges and are excited by change then apply to join our vibrant and motivated customer service and sales team to interact with owners of some of the most innovate and stylish Dyson products in the world.

What you will Achieve

  • Be a Dyson Ambassador by educating Owners and Customers on Dyson Technology

  • Ensure you are giving a great customer experience, even when customers are unhappy and doing everything you can to quickly resolve any issues

  • Have a full understanding of Dyson£s products and brand values and convey these at all times

  • Give feedback and provide insight into the key areas that drive a poor Owner Experience

  • Upsell to the latest technology and cross sell across the different categories

  • Log customers reasons for contact and leave notes on customer records

  • Adhere to all legal requirements and client requirements such as GDPR and PCI

  • Handle a mix of Inbound Telephone Calls and Emails as required and depending on demand

  • To strive for First Contact Resolution and resolve customer queries.

  • Be efficient and productive in order to service the customers within agreed Service Levels to achieve Targets

  • Follow the defined processes and customer handling rules outlined by the client

  • Use the required systems to resolve customer issues and take the recommended next best action

  • Attend necessary training courses (internal and external) to maintain a high level of competency in your role

What we look for

PLEASE NOTE: you can work remotely, but you need to be living in Slovakia. You will work under a Slovak contract

  • Experience in the customer service industry and ideally in a Contact Centre environment

  • Dedicated and hardworking and passionate about giving a great customer experience

  • Have the ability to connect with customers, build rapport and show empathy

  • Able to communicate clearly and effectively through the written and spoken word of Dutch language to the level of C1 - C2 along with the same level of English

  • Outgoing and always asking appropriate questions to ascertain customer needs

  • You£re a natural team player £"we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.

  • The ability to demonstrate our company DNA

  • Be well organised and able to prioritise your workload with the ability to work under pressure

  • Be able to make decisions based on given guidelines and the customers situation to arrive at the best possible outcome for both the customer and Dyson

  • Flexible and able to adapt to change easily as this is a fast-paced environment

  • Professional, proactive, positive and with a £can-do£attitude

  • Good computer skills and experience with MS Office

What you can expect from us

**Option to work remotely within the Slovakian territory or office based in Bratislava**

Besides being part of a brand-new and exciting start up in Slovakia working within a great international environment, if you are office based you will be based in our newly opening grade A office, very close to the town center. Local transport amenities run almost adjacent to our office, there is ample parking on-site and excellent amenities within a few minutes of the office building.

We recognise the world and work has moved on, so we offer the option of flexible working opportunities within our working model allowing office flex, supporting a new and flexible way of working across Slovakia.

If you demonstrate the skills and behaviours, we are looking for and join our team we will offer you a range of great benefits which set us apart from our competitors which include (*please read carefully*):

  • Start date: 9th of February 2022

  • A Permanent Contract (Indefinite)

  • Working hours: 40 hours/week, working 5 days/week from Monday to Sunday, rotating shifts between 8am and 8pm. 2 weekends off guaranteed per month. It is also possible to work part-time.

  • Base salary of £16,500 per annum (prorata if part-time)

  • Food Vouchers £100 Per Month (£1200 per annum with no employee contribution)

  • Introducing a commuting allowance £50 Per month (£600 per annum for 100% in the office)

  • Excellent working from home allowances £50 per month (£600 per annum for 100% working from home)

  • Very achievable bonuses that you can control

  • Outstanding work location and facilities

  • Best in class people engagement activities and programs

  • Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high growth environment

  • The chance to apply for flexible working opportunities, either 100% in the office, 100% working from home or a hybrid solution after successful completion of your probationary period.

If you want to know more, then we are ready to meet you££.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

Slovakia (WFH or Office) - Dyson CS and Sales Agent (DE)

Who we are

At CPM, we create and deliver insight sales, marketing and customer experience strategies, wherever and whenever our clients, customers and shoppers can be influenced.

Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high end customer experience solutions across 71 markets in over 26 different languages

What we are about: We£re People People

We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.

Job

Dyson is the world market leader in design and technology and regularly launches outstanding innovations onto the market. They are constantly creating bright new products through an array of fields in addition to expanding the markets that they reach. If you are ready to lead your next career step and you thrive on challenges and are excited by change then apply to join our vibrant and motivated customer service and sales team to interact with owners of some of the most innovate and stylish Dyson products in the world.

What you will Achieve

  • Be a Dyson Ambassador by educating Owners and Customers on Dyson Technology

  • Ensure you are giving a great customer experience, even when customers are unhappy and doing everything you can to quickly resolve any issues

  • Have a full understanding of Dyson£s products and brand values and convey these at all times

  • Give feedback and provide insight into the key areas that drive a poor Owner Experience

  • Upsell to the latest technology and cross sell across the different categories

  • Log customers reasons for contact and leave notes on customer records

  • Adhere to all legal requirements and client requirements such as GDPR and PCI

  • Handle a mix of Inbound Telephone Calls and Emails as required and depending on demand

  • To strive for First Contact Resolution and resolve customer queries.

  • Be efficient and productive in order to service the customers within agreed Service Levels to achieve Targets

  • Follow the defined processes and customer handling rules outlined by the client

  • Use the required systems to resolve customer issues and take the recommended next best action

  • Attend necessary training courses (internal and external) to maintain a high level of competency in your role

What we look for

PLEASE NOTE: you can work remotely, but you need to be living in Slovakia. You will work under a Slovak contract

  • Experience in the customer service industry and ideally in a Contact Centre environment

  • Dedicated and hardworking and passionate about giving a great customer experience

  • Have the ability to connect with customers, build rapport and show empathy

  • Able to communicate clearly and effectively through the written and spoken word of German language to the level of C1 - C2 along with English to a level of B1 - B2

  • Outgoing and always asking appropriate questions to ascertain customer needs

  • You£re a natural team player £"we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.

  • The ability to demonstrate our company DNA

  • Be well organised and able to prioritise your workload with the ability to work under pressure

  • Be able to make decisions based on given guidelines and the customers situation to arrive at the best possible outcome for both the customer and Dyson

  • Flexible and able to adapt to change easily as this is a fast-paced environment

  • Professional, proactive, positive and with a £can-do£attitude

  • Good computer skills and experience with MS Office

What you can expect from us

**Option to work remotely within the Slovakian territory or office based in Bratislava**

Besides being part of a brand-new and exciting start up in Slovakia working within a great international environment, if you are office based you will be based in our newly opening grade A office, very close to the town center. Local transport amenities run almost adjacent to our office, there is ample parking on-site and excellent amenities within a few minutes of the office building.

We recognise the world and work has moved on, so we offer the option of flexible working opportunities within our working model allowing office flex, supporting a new and flexible way of working across Slovakia.

If you demonstrate the skills and behaviours, we are looking for and join our team we will offer you a range of great benefits which set us apart from our competitors which include (*please read carefully*):

  • Start date: 9th of February 2022

  • A Permanent Contract (Indefinite)

  • Working hours: 40 hours/week, working 5 days/week from Monday to Sunday, rotating shifts between 8am and 8pm. 2 weekends off guaranteed per month. It is also possible to work part-time.

  • Base salary of £16,500 per annum (prorata if part-time)

  • Food Vouchers £100 Per Month (£1200 per annum with no employee contribution)

  • Introducing a commuting allowance £50 Per month (£600 per annum for 100% in the office)

  • Excellent working from home allowances £50 per month (£600 per annum for 100% working from home)

  • Very achievable bonuses that you can control

  • Outstanding work location and facilities

  • Best in class people engagement activities and programs

  • Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high growth environment

  • The chance to apply for flexible working opportunities, either 100% in the office, 100% working from home or a hybrid solution after successful completion of your probationary period.

If you want to know more, then we are ready to meet you££.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

Service Desk Engineer Tier 2 - Night

The role:

The IT Support Desk Tier 2 is tasked with providing excellent customer service supporting the costumer based on resolving IT incidents and escalating to providers or Infrastructure Team those incidents that fall outside the scope of the competencies and skills of a Tier 2.

Responsibilities:

  • Perform troubleshooting through diagnostic techniques and pertinent questions.

  • Determine the best solution for each incident ensuring the solution is permanent rather than a workaround.

  • Perform troubleshooting and try resolving the incidents before escalating to a third party or third level escalation inside our organization.

  • Provide accurate information on IT products or services.

  • Record events and problems and their resolution in tickets/logs.

  • Strictly follow policies and procedures.

  • Follow-up and update customer status and information.

  • Pass on any relevant feedback or suggestions by customers to the line manager.

  • Identify and suggest possible improvements on procedures.

  • Check and set up workstations with computers and necessary peripheral devices.

  • Install and configure authorized software and functions according to specifications.

  • Create training to tier 1 support team about company knowledge and configuration.

  • Create, maintain and publish relevant support documentation to assist all staff/students in the quick resolution of their tasks and enable users to become more self-sufficient.

  • Perform different type of tasks as directed by the line manager.

  • Manage new Service Desk projects to put in production new software or changes in the current infrastructure.

  • As a senior member of IT Support you£re required to propose ideas and support line managers changes in light of maintaining positive culture of respect and continues improvement.

Requirements:

Must have:

  • Fluent Spanish and English

  • 2 years experience in Service Desk

  • Ability to communicate clearly and concisely

  • MSCA certification

Preferred:

  • IT degree or equivalent

  • Demonstrable social media IT contents

  • Cisco CCNA certification

  • ITIL certification

Technical / Professional Qualifications required

  • Windows 10 certification

What do we offer?

  • Full-time contract (39 hours/week)

  • Fixed schedule Monday to Friday 12am to 8am

  • Competitive salary + night bonus

  • 24 days holiday per year on full time basis

  • Being part of a constantly growing company & team, with endless opportunities for career development

  • A modern, international & friendly working environment £" one of the best in the city!

  • Join our family! CPM is all about people and we are well-known for our amazing workforce of diverse, talented professionals!

  • Hybrid model working form home and in the office

  • Location: Barcelona, Spain

About Us

CPM is an international agency specialized in contact centre and digital marketing solutions. We have been rewarded with numerous awards and have a proven track record of increasing sales and brand awareness for our clients.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.